1 Introduction Privacy Policy

If you are involved with Green Trust, we need your details so that we’re able to contact you, but we always handle this personal data with care. We are happy to tell you how we handle your personal data and why we need it. If you have any questions after reading our privacy policy, please do not hesitate to contact us.

In this privacy policy we describe:

  • How we process (collect, use, share, delete and protect) personal data provided by you;
  • How you can access your personal data;
  • How you can view this data, have it changed and/or removed;
  • How to submit a (alleged) complaint.

If you choose to voluntarily provide us with information, we will use that information in accordance with our privacy policy.

2 Green Trust

Green Trust Group B.V. and all affiliated companies are located in Oosterbeek, The Netherlands. Green Trust Consultancy B.V. controls processing of data that takes place on this website and in our company.

3 Technical Information

The Green Trust website can be visited without us recording any form of personal data about you. Like many other websites, our website also uses cookies. Cookies collect certain non-identifiable information about the users of the website, such as, for example, the IP address of your Internet Service Provider, date and time of access to the website, the Internet address of the website from which you linked directly to our website, the operating system you use, the parts of the website you visit, the pages of the website you visited and the information you viewed, information about the type of device you used for your visit to the site, the geo-location where you are located and the material you submit or download from the website. This technical information is used for the administration of the website and system administrator, and to improve the website and its use. Since this is not data that can be traced back to a natural person, this technical data may be passed on to third parties and this data may be permanently stored for future use.

4 Cookies

Green Trust uses cookies and web statistics. With this we see how visitors use our website and this information helps us to improve the website. Green Trust will never share data obtained from cookies with third parties. A cookie is a file that is stored on your computer. These cookies can be recognized during a subsequent visit to our website. The cookies do not store any personally identifiable information. You can read more about this in our cookie statement.

5 When do we collect your personal data?

We collect your data from the moment you enter or leave your details on our website, when you are approached by our employees or when you contact us in another way.

We record the contact details of (contact persons) of customers, local residents, business relations, contracting parties and suppliers in our CRM system in order to safeguard the contact details. This data is stored on the basis of the following principles:

  • Consent: We request permission from individuals to store and use their contact information for specific purposes.
  • Performance of an agreement: If the processing of the data is necessary for the performance of an agreement with the relevant party.
  • Compliance with a legal obligation: Sometimes we are legally obliged to process and store certain data.
  • Protection of vital interests: In certain emergencies it may be necessary to process contact data to protect the vital interests of individuals.
  • Task of public interest or public authority: We may need to process contact information to fulfill a task of public interest or the exercise of public authority, such as government authorities that need certain information.
  • Representation of legitimate interests: If there is a legitimate interest in processing certain contact details, for example to maintain business relationships or to protect the interests of our organization, we will do so in an appropriate manner.

6 Why do we collect your personal data?

Generally, we gather and process your data through our website or our proprietary platform to deliver our services. This process is carried out through agreements we establish with you, specifically within the framework of our business activities focused on developing projects that actively contribute to the energy transition, both independently and in collaboration with other partners. Green Trust processes the personal data of (contact persons) of customers, business relations, contracting parties, those involved who work for companies with which we do business and those involved in projects we are working on:

  • For providing information about the services and other activities;
  • To maintain a business relationship;
  • To conclude and maintain an agreement.

7 What personal data do we collect from you?

We process the personal data that are necessary for our services; part of this information is required to be able to use our services. Additional information may be desirable in order to better tailor the service to your wishes and qualities or to meet more specific questions or obligations from clients. You are responsible for the correctness and relevance of the data you provide.

More specifically, this concerns - among others - the following personal data and/or documents:

  • Name and address details, telephone number, e-mail address;
  • Date of birth, place of birth, nationality, age, gender;
  • Function, role and level of involvement of contact persons;
  • Data related to events;
  • Other data that is (may be) important in the context of our services;

Green Trust does not record any special personal data. 'Special personal data' refers to data about race or ethnic origin, religion or belief, political opinion, health, sexuality, trade union membership, genetic data or biometric data.

In addition, Green Trust does not record criminal data, which is data related to criminal convictions and offenses and related security measures.

8 Who can we share your personal data with?

The provision of personal data takes place on the basis of a legitimate interest, legal obligation and/or for the implementation of the agreement in accordance with the goals stated under “Why do we collect your personal data?”.

Your personal data will only be processed within the European Economic Area (EEA).

Green Trust ensures security by means of appropriate technical and organizational measures on the data provided by you, taking into account the state of the art, the implementation costs, as well as the nature, scope, context and processing purposes and the varying likelihood and seriousness of risks to the rights and freedoms of individuals.

Green Trust can pass on the personal data obtained from its business relations if this is necessary to achieve the objectives for the benefit of the business relationship. This data can be passed on to other Green Trust business partners who provide services on behalf of or in collaboration with, and in all other cases where Green Trust may be obliged to do so, for example by a court order or court ruling.

9 Retention periods

The retention periods we use depend on the applicable legal retention periods and the category of the personal data. The personal data of contact persons of (business) relations are stored for the benefit of our services. We keep this data for as long as necessary for the implementation of our projects.

10 Rights to inspect and/or change your data

You have the right to an understandable and transparent explanation of how we handle your personal data and what rights you can exercise in that regard.

If you want to inspect and/or make changes to your data, please contact your contact person at Green Trust, or contact us via the general telephone number or email address info@greentrust.nl

11 Right to object

You have the right to object to the processing of your data if you do not agree with the way we process your personal data. Please contact your contact person at Green Trust, or contact us via the general telephone number or email address info@greentrust.nl

12 Right to have your data deleted

For contacts of business relationships, if you wish to have your data permanently removed from Green Trust, you can get in touch with your designated contact person or reach out through the general phone number or email address info@greentrust.nl.

13 Security

Green Trust makes every effort to optimally protect your personal data against unlawful processing. Green Trust ensures security by means of appropriate technical and organizational measures on the data provided by you, taking into account the state of the art, the implementation costs, as well as the nature, scope, context and processing purposes and the varying likelihood and seriousness of risks to the rights and freedoms of individuals.

If Green Trust as data controller uses data processors, Green Trust will draw up a data processing agreement with this party prior to the data processing. At least the same or stricter security measures will apply here as if this data would be processed within Green Trust.

14 Suspected Data Breach

If there is a (suspected) data breach, we request that you contact us immediately using the details below.

15 Questions, Comments, Complaints

If you have any questions, comments or complaints about the processing of your personal data by Green Trust, you can contact us using the details below:

Green Trust Consultancy BV
Stationsweg 6
6861 EG Oosterbeek
The Netherlands

E:       info@greentrust.nl

T:       +31 (0)26 3392 892

 

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